Choose Your Service

• Which PrepFort service do I need?

  Choose between FBA/WFS prep, DTC fulfillment, B2B/retail, kitting, co-packing, warehousing, and freight.Featured

Get a Quote & Onboard

• Do you have a pricing list?

  Compare current FBA/WFS tiers, DTC pricing components, storage, and monthly account minimums.Featured

• How do I get a quote and start onboarding?

  What information PrepFort needs for an accurate quote and what happens after approval.Featured

• Are there sign-up or account fees?

  Compare sign-up fees, monthly account fees, and minimums for FBA/WFS and DTC fulfillment.Few readers

• Where should I send inventory?

  How to obtain the correct PrepFort receiving address and prepare an announced inbound shipment.Few readers

Portals & Account Access

• Which PrepFort portal should I use?

  Choose the correct login for FBA/WFS prep or DTC, FBM, and multi-channel fulfillment.Featured

• How does invoice payment work for FBA/WFS and DTC?

  Compare FBA/WFS and DTC invoice timing, monthly fees, and secure payment instructions.Some readers

• Where can I track inventory, orders, and shipments?

  Choose the correct portal to track FBA/WFS or DTC inventory, orders, and shipment status.Few readers

Product Eligibility & Safety

• Which products are restricted or prohibited?

  Review prohibited products and regulated or unusual goods that require written approval.Some readers

• Does PrepFort handle hazardous materials?

  Understand limited-quantity hazmat review, SDS requirements, and products requiring written approval.Few readers

• How are fragile, oversized, or heavy products handled?

  Understand product review, protective packaging, handling fees, and approval requirements for non-standard items.Few readers

Support & Escalation

• How do I contact PrepFort or escalate an urgent issue?

  Contact channels and the information needed for fast support and urgent shipment escalation.Few readers

• What happens when inbound inventory is missing, extra, damaged, or unidentified?

  How PrepFort records receiving discrepancies, requests a decision, and keeps work moving safely.Few readers

• How do I change or cancel an order or shipment?

  What to do before warehouse work or carrier handoff, and why cancellations are time-sensitive and not guaranteed.Few readers

• Where can I find PrepFort portal training and support?

  Find the right help-center guides and request account-specific assistance without sharing sensitive credentials.Few readers