Account & Team

• How do I update my FBA/WFS profile or password?

  Update FBA/WFS profile details or password and use password reset when you cannot sign in.Some readers

• How do I configure FBA/WFS notifications?

  Configure FBA/WFS billing and operational email notifications and recipient addresses.Some readers

• How do I invite someone to the FBA/WFS portal?

  Invite FBA/WFS portal users with separate logins and role-appropriate access.Some readers

• How do I manage FBA/WFS portal users?

  Invite, review, and remove FBA/WFS portal users with least-privilege roles.Few readers

Products & Inventory

• How do I configure FBA/WFS prep and packaging services?

  Add default or shipment-specific prep and packaging services in the FBA/WFS portal.Popular

• How do I bulk-upload FBA/WFS inventory items?

  Upload multiple FBA/WFS inventory items with the current template and resolve rejected rows.Popular

• How do I export FBA/WFS inventory?

  Export a current FBA/WFS inventory snapshot and report quantity discrepancies with the right references.Some readers

• Does Amazon inventory sync to the FBA/WFS portal?

  Sync Amazon listings into the FBA/WFS portal and avoid duplicate manual inventory records.Some readers

• How do I add a manual item to FBA/WFS inventory?

  Add a manual FBA/WFS item only when it is not supplied by a connected marketplace catalog.Some readers

• How do I import an existing Amazon shipment?

  Import an eligible existing Amazon shipment into the connected FBA/WFS portal account.Some readers

• How do I delete an FBA/WFS inventory record?

  Delete eligible FBA/WFS catalog records without confusing deletion with physical inventory disposition.Some readers

Inbound & FBA/WFS Shipments

• Can I edit an FBA/WFS shipment after marking it shipped?

  Understand which shipment fields remain editable at each FBA/WFS processing stage.Some readers

• How do I add tracking to an inbound shipment?

  Add parcel tracking or freight PRO numbers without prematurely marking an inbound shipment as shipped.Some readers

• How do I choose inbound delivery and handling services?

  Select inbound services, add carrier tracking separately, and confirm appointments or unusual deliveries.Some readers

• How do I add notes to an FBA/WFS shipment?

  Add clear customer-visible shipment notes and select services for billable prep instructions.Some readers

• How do I find and track earlier FBA/WFS shipments?

  Find historical FBA/WFS shipments and distinguish portal workflow status from carrier tracking.Some readers

• How do I configure case packs and Amazon cartons?

  Set case-pack and carton details before Amazon shipment processing locks the plan.Few readers

• How do I create or edit an FBA/WFS inbound shipment?

  Create, import, and edit FBA/WFS inbound shipments before processing locks fields.Few readers

• How do I mark an inbound shipment as shipped?

  Complete an inbound shipment, add tracking, hand inventory to the carrier, and mark it shipped.Few readers

• How do I search and filter FBA/WFS shipments?

  Search and filter FBA/WFS shipments by reference, tracking, status, or date.Few readers

Billing & Payments

• Where can I find FBA/WFS invoices?

  Find FBA/WFS invoices and review due dates, charges, payments, and shipment-linked line items.Popular

• Where can I find an invoice due date?

  Find the controlling invoice due date for FBA/WFS or DTC billing and report missing invoices.Some readers

• Can I change my payment method?

  Update the default payment method securely for FBA/WFS or DTC billing.Some readers

• How do I review FBA/WFS shipment charges?

  Review finalized FBA/WFS shipment charges and trace questions using invoice and shipment references.Few readers

Issues & Support

• How do I resolve damaged or blocked FBA/WFS inventory?

  Resolve damaged, short, unidentified, or blocked FBA/WFS inventory through Fix Issues.Some readers