Pricing & Billing

• What are the standard DTC fulfillment charges?

  Review DTC pick-and-pack tiers, additional items, storage, returns, shipping, supplies, and special work.Few readers

• How does DTC billing work and where are my invoices?

  Find DTC invoices, understand twice-monthly billing, and see which charges count toward the $300 minimum.Few readers

• Does DTC fulfillment pricing include volume discounts?

  Understand DTC volume-tier pricing and when written approval is required for additional concessions.Few readers

• What is the DTC monthly minimum?

  Understand the $300 DTC monthly minimum and which service charges do and do not count toward it.Few readers

• Are there DTC sign-up, account, or technology fees?

  Understand DTC onboarding fees, the $300 monthly minimum, and separately billed shipping and supplies.Few readers

Orders, Shipping & Tracking

• What is the DTC order cutoff and shipping SLA?

  Understand the 1:00 PM DTC cutoff and common causes of fulfillment delay.Few readers

• How are DTC shipping rates calculated?

  See how DTC label rates are calculated, which carriers may be available, and what the monthly minimum excludes.Few readers

• How does Shopify fulfillment work?

  How Shopify orders, inventory, packaging, shipping, and tracking flow through PrepFort.Few readers

Inventory & Account

• Where can I track DTC inventory and orders?

  Track DTC inventory, inbound purchase orders, customer orders, shipments, and tracking in Packiyo.Few readers

• How does DTC, FBM, and multi-channel onboarding work?

  The steps from an approved DTC quote through store connection, inventory setup, and launch.Few readers

International & Product Eligibility

• Can international brands use PrepFort for DTC fulfillment?

  Use DTC fulfillment from outside the U.S. while arranging import clearance, duties, and customs support.Few readers

• Which products are not eligible for DTC fulfillment?

  Review products PrepFort declines and DTC goods requiring approval before onboarding.Few readers

Security & Confidentiality

• How does PrepFort protect DTC brand and supplier information?

  Learn how PrepFort protects DTC brand, supplier, channel, and inventory information.Few readers