How does billing work? Where are my invoices?
DTC, FBM, and multi-channel fulfillment is billed twice per month through the billing profile created during onboarding. Invoices itemize fulfillment services, storage, shipping, supplies, returns, and approved special work as applicable.
A $300 monthly minimum applies to pick-and-pack, additional picks, and storage. Shipping and packing supplies are pass-through charges and do not count toward that minimum.
Use the billing link provided during onboarding or the invoice email to review and pay invoices. Your signed quote and warehousing agreement control the payment method, due dates, and any custom terms. Contact PrepFort before the due date if a charge needs review.
Updated on: 09/09/2026
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